By Vishal Puri, Co-Founder, Spalba In today’s fast-paced hospitality landscape, hotel sales teams are under constant pressure to convert leads into confirmed bookings while delivering personalised experiences. The game-changer? AI tools like ChatGPT. With the right prompts, ChatGPT can streamline sales communications, customise proposals, and empower hotel teams to close deals...
With over 15 years of leadership experience in India’s hospitality sector, Manuj Sawhney, General Manager of Hyatt Centric Hebbal Bengaluru, has established the hotel as a hallmark of premium hospitality in the city’s dynamic market. Known for his expertise in driving operational excellence, fostering high-performing teams, and consistently exceeding guest expectations, Sawhney has set a...
Asmita Mukherjee | Hyderabad In the bustling hospitality scene of Kolkata, Fairfield by Marriott Kolkata has emerged as a leader, showcasing robust performance and innovative strategies. Manoj Jangid, General Manager, Fairfield by Marriott Kolkata shares his insights on how Fairfield by Marriott Kolkata is strengthening its market position while setting new benchmarks in service excellence...
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