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Eccleston Square Hotel Reboots Hospitality with Tech Enhancements from Leading Solution Providers |

Eccleston Square Hotel Reboots Hospitality with Tech Enhancements from Leading Solution Providers |

The hotel's latest technology-enabled transformation spans entertainment, energy management, automation, and security.By Lea Mira, HTN staff writer - 2.14.2025 Eccleston Square Hotel, long recognized as one of the most technologically advanced luxury boutique hotels in the world, is further elevating its reputation with a comprehensive technology upgrade. Situated in the heart of London’s...

California Burrito Celebrates 100th Store Milestone, Expands Footprint In India – Hospitality Biz India: Latest News & Analysis

California Burrito Celebrates 100th Store Milestone, Expands Footprint In India – Hospitality Biz India: Latest News & Analysis

California Burrito, India’s favourite fast-casual Mexican restaurant, is all set to launch its 100th store at Miraya Rose, Whitefield, Bengaluru, on February 15, 2025, to commemorate the milestone of a decade-long journey of redefining fresh, high-quality Mexican cuisine for Indian consumers, the brand is rolling out a Rs.100 menu for one day across all stores in India on February 15 (Dine-in...

Royal Orchid Hotels: Steady Growth And Strategic Expansion Propel Hospitality Leader Forward – Hospitality Biz India: Latest News & Analysis

Royal Orchid Hotels: Steady Growth And Strategic Expansion Propel Hospitality Leader Forward – Hospitality Biz India: Latest News & Analysis

Royal Orchid Hotels Ltd. (ROHL), one of India’s fastest-growing hospitality groups with over 110 properties nationwide, has announced its consolidated financial results for the nine months ending December 31, 2024. The results, approved by the company’s Board of Directors, showcase robust growth across all key metrics, highlighting the group’s resilience and strategic vision in an...

Shatterproof Hospitality Heroes Reception convenes 70+ Hospitality Companies and raises .1M to drive solutions to the addiction crisis

Shatterproof Hospitality Heroes Reception convenes 70+ Hospitality Companies and raises $2.1M to drive solutions to the addiction crisis

Images by Shatterproof Hospitality Shatterproof, a national nonprofit organization and a leader in improving the way the healthcare system addresses and treats substance use disorders, honored Amanda Hite, president, STR, a CoStar Group company, with the 2025 Shatterproof Hospitality Hero Award. Hite is recognized for her courage and commitment toward raising awareness of substance use disorder and...

Pan Pacific London retains Forbes Travel Guide Five-Star Rating for 2025

Pan Pacific London retains Forbes Travel Guide Five-Star Rating for 2025

Images by Pan Pacific London Pan Pacific London, the luxury hotel located 2-minutes from Liverpool Street Station and key London landmarks, has retained its coveted status as a Forbes Travel Guide Five-Star Awarded property for the fourth consecutive year. This recognition underscores the hotel’s outstanding service and steadfast dedication to delivering an unmatched guest experience. Forbes Travel...

Michele Tenzone welcomes as Chef de Cuisine at The Ritz-Carlton, Grand Cayman

Michele Tenzone welcomes as Chef de Cuisine at The Ritz-Carlton, Grand Cayman

Images by The Ritz-Carlton, Grand Cayman The Ritz-Carlton, Grand Cayman is pleased to announce the appointment of Michele Tenzone as Chef de Cuisine at Blue by Eric Ripert, the resort’s renowned fine-dining restaurant and the Caribbean’s first and only restaurant to receive the prestigious Forbes Five-Star Restaurant Award. With an extensive and distinguished culinary career, Chef Tenzone brings a...

Fusion Resort & Villas Da Nang introduces new healing retreat

Fusion Resort & Villas Da Nang introduces new healing retreat

Images by Fusion Resort & Villas Da Nang Fusion Resort & Villas Da Nang has initiated a new 4-day, 3-night “Healing Retreat,” a transformative package designed to nurture emotional and physical well-being. The resort offers a sanctuary of wellness and relaxation where guests can enjoy Maia Spa, one of Vietnam’s largest spa complexes, spanning over 3,000 sqm. The spa features an indoor heated...

IHG Hotels & Resorts announces destination entry in Hat Yai, Thailand

IHG Hotels & Resorts announces destination entry in Hat Yai, Thailand

Images by IHG IHG Hotels & Resorts (IHG) is proud to announce the introduction of its first property in Hat Yai, the largest city in Songkhla in Thailand, together with Park Avenue Property Company Limited, a residential real estate developer in Hat Yai. Scheduled to open in 2027, the 160-key Holiday Inn Express Hat Yai will be the first internationally branded hotel in Hat Yai, offering travellers...

How AI Is Reshaping Every Corner of Hotel Operations and the Guest Experience |

How AI Is Reshaping Every Corner of Hotel Operations and the Guest Experience |

From sales to marketing, revenue management to finance, operations to F&B, MICE, and now more than ever, guest experience—each department stands to benefit from AI’s automation, predictive capabilities, and personalized engagement strategies.By Jordan Hollander, Co-founder of HotelTechReport - 2.13.2025 Artificial Intelligence (AI) has evolved from a futuristic buzzword into a practical,...

Key operational strategies to foster long-term guest relationships

Key operational strategies to foster long-term guest relationships

Photo by Steven Van Elk on Unsplash The ability to build meaningful connections with guests is vital for the success of any hotel. When guests feel valued and understood, they return again and again, recommend a visit to others, and become active participants in the hotel’s growth. Strong relationships and brand loyalty steadily grow through consistent, thoughtful interactions at every touchpoint, from...

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