Monday, July 7, 2025
Tripleseat, a leading cloud-based platform designed to simplify sales and catering management in the hospitality sector, has announced that Moody Gardens Hotel, Spa & Convention Center has joined its growing list of partner properties. This collaboration marks a significant step forward in Moody Gardens’ commitment to innovation, operational efficiency, and exceptional guest service, particularly within the group travel and event segments.
After conducting a comprehensive evaluation of available platforms, the Galveston-based resort selected Tripleseat for its intuitive interface, advanced functionality, and ability to centralize all aspects of event planning. The platform’s powerful tools will assist in the coordination of a wide range of events—from corporate meetings and conferences to weddings and large-scale conventions—allowing for smoother execution and more cohesive interdepartmental collaboration.
“We’re excited to partner with Tripleseat to elevate our event operations,” said Steve Kalbaugh, Hotel General Manager at Moody Gardens. “Its user-friendly platform and real-time access will enhance our ability to respond quickly, increase bookings, and deliver seamless experiences.”
By leveraging Tripleseat, Moody Gardens aims to enhance productivity across multiple departments. Teams in Group Sales, Food & Beverage, Front Desk, and Finance will all benefit from a unified system that centralizes event data, simplifies internal communication, and allows for more accurate forecasting and resource planning. The software supports unlimited users and comes equipped with robust reporting tools, empowering leadership to make informed, data-driven decisions with real-time insights.
Located on the scenic Galveston Island along the Texas Gulf Coast, Moody Gardens Hotel, Spa & Convention Center is one of the region’s premier destination properties. Known for its unique blend of luxury, education, and entertainment, the property offers a complete experience for leisure and business travelers alike. In addition to 418 elegant guest rooms and state-of-the-art convention spaces, the resort features iconic pyramid-shaped venues that house an aquarium, rainforest exhibit, and interactive science museum.
“Moody Gardens is an iconic destination, and we’re proud to support their continued success,” said Whitney Spratt, General Manager, Hotels at Tripleseat. “Our platform simplifies complex planning, boosts collaboration, and drives revenue—exactly what thriving group business demands.”
Guests at Moody Gardens can dive into a wide array of immersive attractions that appeal to all ages. The Aquarium Pyramid offers a captivating journey through global marine ecosystems, showcasing sea life from the Arctic to the Caribbean in beautifully designed habitats. Meanwhile, the Rainforest Pyramid invites visitors to explore a lush, multi-level tropical environment teeming with vibrant flora and exotic creatures. For those eager to learn through play, the Discovery Museum delivers an engaging, hands-on educational experience that sparks curiosity and imagination. Outside of the pyramids, the resort features a full-service luxury spa for relaxation, an 18-hole championship golf course, and action-packed 3D and 4D theaters. Guests can also enjoy a nostalgic ride on a traditional paddlewheel boat or take part in a variety of seasonal festivities, making Moody Gardens a comprehensive and family-friendly destination perfect for both adventure and relaxation.
This strategic collaboration with Tripleseat aligns with Moody Gardens’ long-term vision to grow its group bookings while enhancing efficiency across all aspects of event management. By implementing Tripleseat’s integrated tools, the hotel can now respond to inquiries more rapidly, produce comprehensive proposals and contracts with ease, and maintain tighter control over event timelines. The centralized system will streamline internal processes, foster better departmental coordination, and ultimately deliver a smoother, more professional experience for clients and guests—minimizing the delays and miscommunication common with disjointed planning systems.
Tripleseat is relied upon by a vast network of hotels, restaurants, and event venues around the globe. Its all-in-one platform has earned industry-wide recognition for simplifying the management of leads, reservations, contracts, and event logistics through a centralized dashboard. With an intuitive interface, teams can get up to speed quickly and immediately benefit from improved efficiency, higher conversion rates, and enhanced guest satisfaction. By streamlining communication and consolidating data into one seamless system, Tripleseat minimizes administrative tasks and enables venues to focus on delivering outstanding hospitality experiences.
The collaboration between Moody Gardens and Tripleseat represents a shared vision of hospitality excellence, technological innovation, and service consistency. As the hotel continues to grow as a top-tier destination for events and tourism in Texas, this software integration will play a crucial role in supporting its next chapter.
Together, Moody Gardens and Tripleseat are setting a new standard for how group-focused hospitality properties manage events and grow their business in a highly competitive landscape.
