Tuesday, March 25, 2025
MDA Hospitality Solutions, the global leader in hospitality training, renowned for its exceptional full-service training programs for prestigious hotel brands worldwide, has been selected by Mangia’s Resorts in Italy. MDA will spearhead comprehensive food and beverage (F&B) and leadership training at two of Mangia’s prime properties—Brucoli Resort in Sicily, an Autograph Collection Resort by Marriott International, and Santa Teresa in Sardinia, a Curio Collection by Hilton.
With a proven track record in hotel operations training, MDA has opened over 80 hotels, trained professionals at more than 150 properties, and equipped over 15,000 service staff. This partnership marks MDA’s first foray into the European market.
Utilizing its renowned three-step training approach—Discovery, Development, and Delivery—MDA will work alongside Mangia’s Resorts to elevate luxury service standards, enhance department leaders’ training skills, build staff confidence, improve guest satisfaction scores, and optimize operations. This tailored, culturally-sensitive approach is designed to drive revenue growth while ensuring long-term success.
The six-week program includes a thorough curriculum focusing on menu and cocktail expertise, refined service techniques, and interactive training sessions. By combining practical skills, such as best practices for guest interactions and beverage knowledge, with targeted leadership coaching, MDA guarantees that the techniques learned will have lasting impact, fostering a sustainable culture of training.
“We’re thrilled to bring our renowned luxury service training to Mangia’s Resorts and mark our first venture into Europe’s vibrant hospitality market. MDA has honed an approach that seamlessly integrates brand authenticity with stellar guest experiences. This expansion into Italy is not only a milestone for MDA but a testament to our commitment to delivering exceptional results worldwide. We can’t wait to blend our proven methodologies with the rich Italian culture at Mangia’s Resorts, further cementing our global reputation and paving the way for MDA to become the leading hospitality training provider worldwide”, said Mary D’Argenis-Fernandez, founder and CEO of MDA Hospitality Solutions.
Hotel Investment Partners (HIP), owned by Blackstone and the largest resort hotel owner in Southern Europe, entered Italy in 2021 with a strategic agreement with Mangia’s Resorts. HIP acquired six beachfront properties in Sardinia and Sicily from Resort by the Sea, one of Italy’s top resort hotel operators.
Since 2019, MDA Hospitality has been collaborating with Blackstone-owned properties, building a strong, results-driven relationship. The ongoing success in elevating service standards and operational efficiency reinforces MDA’s reputation as a trusted partner within the Blackstone portfolio, demonstrating a shared commitment to excellence and continuous improvement with each new project.
