Wednesday, June 11, 2025
The Renaissance Esmeralda Resort & Spa in Indian Wells has set a remarkable benchmark in guest care by earning the Certified Autism Center™ (CAC) designation. This prestigious certification, awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES), signifies the resort’s commitment to providing exceptional service and accommodations for guests with autism and sensory sensitivities. Through specialized staff training and sensory-friendly initiatives, the resort ensures a welcoming and inclusive environment, offering a truly transformative experience for all visitors.
The Renaissance Esmeralda Resort & Spa at Indian Wells has been officially recognized with the Certified Autism Center™ (CAC) designation by the International Board of Credentialing and Continuing Education Standards (IBCCES). This prestigious certification was awarded after the resort’s staff underwent specialized autism-focused training, ensuring they are equipped to better communicate with, assist, and accommodate every guest. As part of the certification process, IBCCES also conducted an on-site evaluation of the resort, offering insights and recommendations to further improve accessibility and create sensory-friendly guides.
“At Renaissance Esmeralda Resort & Spa, we believe travel has the power to spark growth, connection, and self-discovery. Achieving IBCCES certification reflects our commitment to creating an inclusive environment where individuals with autism and sensory sensitivities feel truly supported. By thoughtfully meeting their needs, we help open doors to new experiences, greater confidence, and lasting memories,” says Tim Pyne, general manager of Renaissance Esmeralda Resort & Spa.
Renaissance Esmeralda goes above and beyond to provide a welcoming environment for guests with diverse needs, offering a range of accommodations alongside staff who are trained in autism and sensory support. Each guestroom is equipped with a mini refrigerator, perfect for keeping special foods and snacks. The resort’s dining options, including both on-site restaurants and in-room dining, feature a wide selection of meals suitable for children, as well as gluten-free and vegetarian choices to meet various dietary needs.
In collaboration with Variety – the Children’s Charity of the Desert, the resort provides sensory support bags upon request during check-in. These bags include noise-canceling headphones, fidget tools, earplugs, and weighted toys, designed to enhance the comfort of guests who require additional sensory assistance. Moreover, IBCCES sensory guides are available throughout the property, ensuring that families can explore the resort with ease and confidence.
“Renaissance Esmeralda Resort & Spa at Indian Wells’ designation as a Certified Autism Center™ proves their dedication and commitment to creating an environment where every person and family feels welcome,” says Myron Pincomb, IBCCES board chairman. “We look forward to seeing the continued impact this certification will have on both Renaissance Esmeralda Resort & Spa and the Greater Palm Springs community.”
Renaissance Esmeralda Resort & Spa in Indian Wells has earned its status as a Certified Autism Center™ (CAC), contributing to the broader initiative by Visit Greater Palm Springs to enhance the region’s appeal to diverse visitors. This designation ensures that the area offers a variety of options, from entertainment and recreation to accommodations, all tailored to meet the needs of individuals with autism, sensory sensitivities, and neurodiverse requirements.
For over 20 years, IBCCES has been at the forefront of delivering autism, sensory, and neurodiversity training and certification across various sectors, including healthcare, education, public safety, travel, and corporate industries. As the exclusive certifying body, IBCCES partners with experts and autistic self-advocates to provide in-depth training, ongoing support, continual learning, on-site evaluations, and renewal processes, ensuring lasting impact and progress.
As part of its commitment to accessibility, Renaissance Esmeralda Resort & Spa is featured on the IBCCES Accessibility App, a free-to-download resource that helps individuals with disabilities find certified destinations, sensory-friendly spaces, and personalized recommendations. This app connects users to accessible locations around the world, helping them enjoy smooth, fulfilling experiences.
The Renaissance Esmeralda Resort & Spa in Indian Wells has earned the Certified Autism Center™ (CAC) designation, setting a new standard in guest care. This certification reflects the resort’s dedication to creating an inclusive environment, with staff trained to assist and accommodate guests with autism and sensory sensitivities.
Additionally, IBCCES supports families through platforms like CertifiedAutismCenter.com and AutismTravel.com, which offer free, easy access to lists of certified venues and professionals. Each location on these sites has met the stringent requirements for the Certified Autism Center™ designation.
