Tuesday, July 15, 2025
Cross-border travel between Hong Kong and Shenzhen continues to grow in volume, but the economic benefits remain one-sided. A growing number of Hong Kong residents are traveling to Shenzhen for more affordable shopping, services, and leisure activities—leaving a noticeable dent in Hong Kong’s local retail sector.
Retail activity in Hong Kong has seen a downturn, with sales declining by six point five percent in the first quarter of 2025, despite a strong rebound in international tourism. Many residents are choosing to spend across the border in Shenzhen, attracted by lower prices and a broader range of cost-effective services. This outbound consumer trend has made it more difficult for local retailers to benefit from the broader recovery in travel.
At the same time, Hong Kong experienced a surge in international arrivals. Overseas visitors rose by eighteen percent year-on-year, reaching two point nine eight million in the first quarter alone. These travelers, who typically stay longer and spend more compared to day-trippers, were expected to inject momentum into the local economy. However, their contribution to retail growth has been partially offset by local spending leakage into Shenzhen.
In an effort to draw more regional visitors and reinforce its standing as a major destination in Asia, Hong Kong organized several high-profile events during the first quarter. The globally recognized Hong Kong Sevens rugby tournament drew sports enthusiasts from around the region, while four sold-out Coldplay concerts filled stadiums with fans from across the Asia-Pacific. These events were not only cultural highlights but also strategic tools to stimulate hospitality, retail, and tourism-linked sectors.
However, while international interest in Hong Kong has improved, the outbound flow of local residents to Shenzhen highlights a growing challenge. Shenzhen offers competitive pricing, a modern retail environment, and quick access via high-speed rail and other convenient transport links. With the yuan offering more favorable conversion rates and a wide range of entertainment, dining, and health services, Shenzhen has quickly emerged as a go-to destination for Hong Kongers seeking better value.
This ongoing trend has raised questions about the sustainability of Hong Kong’s retail rebound. To restore balance, experts suggest that Hong Kong needs to focus on improving its price competitiveness and enhancing the uniqueness of its shopping and lifestyle offerings. Exclusive products, experiential retail, and value-added services could play a critical role in attracting both residents and tourists to spend locally.
There is still potential for a turnaround in the months ahead. The Chinese government is expected to ease visa restrictions and expand the number of Mainland residents eligible for multi-entry permits to Hong Kong. If implemented, this policy could increase the volume of high-spending Mainland tourists entering the city, particularly during major holidays and shopping seasons.
Traditionally, Mainland Chinese visitors contribute significantly to Hong Kong’s retail sector, especially in the second half of the year. Their spending tends to surge during Golden Week, Mid-Autumn Festival, and the lead-up to Lunar New Year. A lift in visa quotas could revive this trend and inject fresh energy into Hong Kong’s shops and malls.
While Hong Kong continues to enjoy global appeal as a cultural, financial, and tourism hub, its evolving relationship with Shenzhen underscores the need for strategic adaptation. The city must continue to innovate, offering distinctive experiences and compelling value to both locals and international guests.
In the face of intensifying cross-border competition, Hong Kong’s path forward lies in redefining what makes its retail and service economy special—and making that uniqueness worth staying for.
