The Hampton Inn & Suites–Palm Desert has been recognized as a Certified Autism Center (CAC) by the International Board of Credentialing and Continuing Education Standards (IBCCES). This certification was achieved after the hotel staff underwent specialized training aimed at enhancing their ability to serve guests with autism, focusing on improved communication and assistance techniques.
“Being IBCCES certified is essential for our hotel because it demonstrates a commitment to inclusivity and accessibility for individuals with autism and other sensory needs. It ensures that we create an environment where all guests feel valued and supported, ultimately leading to long-term business success,” says Cornelia Balmer, regional director of operations.
In addition to this, the hotel facilitates a more convenient arrival process through the Hilton Honors App. Guests can check in remotely, choose their rooms, and access them using a digital key, bypassing the front desk for a smoother start to their stay.
“We are excited to see Hampton Inn & Suites–Palm Desert join the growing network of Certified Autism Centers in the Greater Palm Springs Area,” says Myron Pincomb, IBCCES board chairman. “This certification is a testament to their commitment to creating a welcome and inclusive environment for every individual, especially autistic and sensory-sensitive guests and their families.”
This certification is part of a broader initiative led by Visit Greater Palm Springs, aiming to create a Certified Autism Destination (CAD). This ensures that visitors to the area have a variety of certified leisure and accommodation options that cater specifically to those with autism.
For over 20 years, IBCCES has stood at the forefront of offering specialized training and certification in autism, sensory, and neurodiversity to professionals across various sectors, such as healthcare, education, and tourism. They are unique in providing expert-designed courses, ongoing support, and resources to maintain and build upon these credentials.
Hampton Inn & Suites–Palm Desert is also included in the IBCCES Accessibility App, available for free. This app aids people with different disabilities by guiding them to certified destinations and providing personalized recommendations for sensory-friendly spaces, enhancing the travel experience.
Moreover, IBCCES continues to support families through resources like CertifiedAutismCenter.com and AutismTravel.com. These websites list locations and professionals that meet the rigorous standards required for the CAC designation, helping families find suitable services and destinations.
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