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Image Source: Pixabay Recruiting and retaining workers in hospitality is difficult enough. Though the industry may no longer be in a dire crisis, hospitality businesses are continuing to report challenges in filling all vacant positions. Worse, attrition remains a severe concern, with hospitality jobs across the board experiencing an average annual turnover rate of 65% during the pandemic....

According to the Rising Kashmir, the Ministry of MSME’s Field Office in Srinagar, in collaboration with the Pahalgam Development Authority and the Hoteliers Association Pahalgam, recently concluded a groundbreaking one-week Management Development Programme at Townhall Pahalgam. Held from August 6-10, 2024, the program focused on customer handling and effective communication,...

The hospitality industry is buzzing with innovation driven by powerful new hospitality technology trends. Technologies fueled by AI and machine learning are driving trends – and bolstering everything from guest experiences to revenue optimization. These exciting shifts are transforming the way hotels operate and how guests plan and enjoy their stays.In this blog post, we explore impactful...

Your guest experience is a sum of many parts, including everything from your location to your staff’s attitude, but perhaps the one that’s most easily quantifiable is your amenities. Whether you just provide a bar of soap and a single pillowslip, or you pack the minibar with your guests’ favourite champagne to be enjoyed in a complimentary robe and slippers, your amenities play a key role...

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