Sustainability is a paramount concern across industries, and hospitality is no exception. Hotels are increasingly aligning their operations with eco-friendly practices to reduce their impact and meet the changing expectations of travelers.Today’s travelers are more environmentally conscious than ever before, with many actively seeking accommodations that prioritize sustainability. According to...
Experience is everything in hotels today. And a Customer Relationship Management (CRM) system designed for hospitality has the power to make hotels stand out from the crowd. Positive guest interactions are the starting point for long-term loyalty and stand-out experiences. Good experiences lead to great reviews, and a progressive cycle of bookings and enthusiasm for your brand. The right...
Apaleo, the leading open property management platform for hospitality, is excited to announce a strategic partnership with Fraunhofer IAO. This collaboration aims to bring practical AI applications to the hotel industry, enabling hoteliers to achieve their business goals and accelerate their operations. The cornerstone of the collaboration between Apaleo and Fraunhofer Institute for Industrial...
Heavy rains and water logging have severely impacted quick commerce and food delivery platforms across North India, leading to cancellation of orders and non-delivery at hundreds of pin codes even as restaurant chains and entertainment hubs, particularly in Delhi-NCR, reported significantly lower footfalls...
Marriott International is suing one of its franchisees for breach of contract, claiming the defendants violated their agreement with the hotel chain by turning a New York City property into a shelter for migrants. In a complaint filed in federal court last week, Marriott alleged Pride Hotel LLC, violated its franchisee agreement to run a property in the Jamaica neighborhood of Queens...
It’s a question hotel operators across the world have wrangled with for years. Is it worth the time, money, and effort to invest in a revenue management system (RMS)? It’s a big decision with a big impact to match. But with the right system in place, hoteliers stand to greatly improve their ability to strategically navigate a quickly changing and complex industry and in turn, improve their...
Metasearch platforms play a pivotal role in the hotel distribution landscape, offering travellers a convenient platform to compare prices across multiple channels. Ensuring visibility on metasearch platforms is essential for hotels, as it fosters fair price comparison and encourages direct bookings. By maintaining rate clarity (not to be mistaken for rate parity – as you may wish to sell...
by Vijaylakshmi 
FORT LAUDERDALE, Florida, USA – Shiji, the global leader in hospitality technology, is thrilled to announce that Grupo Brisas has chosen Shiji Infrasys Cloud POS and Shiji Enterprise Platform (PMS) to transform and elevate guest experiences across their prestigious properties in Mexico. Known for its authentic Mexican spirit and luxurious services, Grupo Brisas manages three different brands...
by Vijaylakshmi 
Image Source: Pixabay Recruiting and retaining workers in hospitality is difficult enough. Though the industry may no longer be in a dire crisis, hospitality businesses are continuing to report challenges in filling all vacant positions. Worse, attrition remains a severe concern, with hospitality jobs across the board experiencing an average annual turnover rate of 65% during the pandemic....
by Vijaylakshmi 
According to the Rising Kashmir, the Ministry of MSME’s Field Office in Srinagar, in collaboration with the Pahalgam Development Authority and the Hoteliers Association Pahalgam, recently concluded a groundbreaking one-week Management Development Programme at Townhall Pahalgam. Held from August 6-10, 2024, the program focused on customer handling and effective communication,...
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