Thursday, July 17, 2025
Cancún Airport has taken decisive action to crack down on fraud with the introduction of unstoppable security measures aimed at protecting tourists from hidden costs and overcharging. By enhancing surveillance and implementing cutting-edge protocols, the airport is actively eliminating deceptive practices, including inflated fees and rogue taxi services. These bold steps ensure that travelers can enjoy a seamless, worry-free experience, free from the stress of unexpected charges. With these new security upgrades, Cancún Airport is setting a higher standard for transparency and traveler protection.
Cancún International Airport has introduced a robust set of security measures, in partnership with the Federal Consumer Protection Agency (Profeco) and the National Guard, to combat hidden fees, unlicensed taxis, and confusion surrounding the Quintana Roo Tourist Tax (VISITAX). These initiatives aim to create a more transparent and stress-free experience for travelers, allowing them to fully enjoy their vacation without the worry of unexpected costs or fraudulent activities.
Profeco Takes Charge to Safeguard Tourists’ Finances
To address the issue of inflated prices at the airport, Profeco has deployed teams of inspectors at strategic points throughout Cancún International Airport. These teams, which are part of a nationwide network of nine permanent monitoring stations, ensure that pricing for services such as food, transportation, and other amenities remains fair and transparent. Their presence offers immediate support to tourists who encounter questionable charges during their travels.
Whether it’s paying inflated prices for food or discovering hidden fees in transport services, tourists can now rely on Profeco’s presence to address disputes quickly and efficiently, ensuring their experience remains as hassle-free as possible.
National Guard Takes Action Against Unauthorized Taxis
As part of its ongoing efforts to protect tourists, the National Guard, alongside federal mobility inspectors, has increased its presence at Terminals 2, 3, and 4. Their primary objective is to prevent illegal “pirate” taxis and aggressive individuals known as “halcones,” who have been known to mislead tourists into using unregulated transportation options.
- Quiet Curbside: Gone are the days of being overwhelmed by aggressive taxi touts at the curbside. Increased surveillance and controls ensure a smoother experience for those arriving at the airport.
- Routine Inspections: Officers are now regularly inspecting vehicles, checking licenses and permits. Any unregistered taxis are either fined or removed from the premises.
- Rideshare Services: Although Uber and DiDi continue to operate legally in Quintana Roo, passengers are required to meet their rides outside the airport’s designated pickup area.
For those who have pre-booked transportation through a hotel or trusted service provider, the process remains simple and uninterrupted, as long as the traveler presents a valid confirmation of the reservation.
Understanding VISITAX and How to Avoid Last-Minute Stress
A common point of confusion for travelers visiting Cancún is the Quintana Roo Tourist Tax, also known as VISITAX. This mandatory fee, ranging from USD 15 to 16, is required for all non-residents aged four and older. It funds local infrastructure and is collected at the airport. To reduce stress and streamline the process, tourists may now encounter random spot-checks after check-in but before entering security.
- Mandatory for All Tourists: The VISITAX is obligatory for all non-residents aged four and older.
- Prepay Online: Rather than scrambling to pay the fee at the airport, travelers can handle it in advance through the official online portal. Once the payment is made, a QR code is issued, which can be easily shown at the airport to complete the process.
Proactive Tips for a Scam-Free Arrival and Departure
To make sure your experience at Cancún International Airport is as smooth as possible, here are some practical tips to avoid unexpected fees and scams:
- Prepay VISITAX Online: Complete the VISITAX payment in advance through the official government portal, and keep the QR code handy for a quick and hassle-free verification at the airport.
- Book Authorized Transfers: Always arrange transportation through your hotel or a licensed transport agency. This ensures you are not tricked into taking illegal taxis.
- Confirm Taxi Rates: Official airport taxis are required to display a fee chart. Ask to see it before entering a vehicle to confirm the fare.
- Verify Driver Information: Licensed drivers will be wearing company-branded uniforms and carrying visible permits. If anything seems suspicious, walk away and look for another option.
- Locate Profeco Kiosks: Pay attention to Profeco kiosks in the arrivals area. They are available for addressing any complaints or concerns you may have during your journey.
- Keep Receipts: Always keep digital or paper receipts for any services or payments. These can serve as valuable proof in case of a dispute.
Cancún Airport is cracking down on fraud by implementing powerful security measures to protect tourists from hidden costs and overcharging, ensuring a seamless and transparent travel experience.
With these tips in mind, you can focus on what really matters—enjoying the beautiful beaches, sunshine, and all the wonders Cancún has to offer. Thanks to these new security measures, travelers can enjoy peace of mind knowing they won’t be caught off guard by hidden fees or deceptive services.
Tags: Cancún, hidden fees, mexico, Mexico Travel, Playa del Carmen, riviera maya, scams, security measures, Travel News, Traveler Safety, Tulum, unauthorized taxis