The Kimpton Santo Hotel Partners with Iris to Provide Guests and Staff with Innovative Digital Ordering Platform |

The Kimpton Santo Hotel Partners with Iris to Provide Guests and Staff with Innovative Digital Ordering Platform |

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San Antonio’s Newest Luxury Hotel Partners with Iris to Grow Guest Revenue and Streamline Operations with Its Mobile App.


1.30.2025

The Kimpton santo hotelThe recent open luxury Hotel in Downtown San Antonio, Texas, Has Partnered With the Global Mobile Ordering Experts at Iris To provide guests and staff with an innovative digital ordering platform that enhances efficiencies and guest experience.

Part of IHG Hotels & Resorts’ Luxury and Lifestyle Portfolio, The 347-ROM KIMPTON Santo Continues to Raise the Bar in Delivering Exceptional Guest Services by Providing World-Class HOSCES Cutting-edge technology. It follows Sister Properties, Kimpton de Witt in Amsterdam and Kimpton Overland Hotel Atlanta Airport, Who Deployed iris mobile ordering Last year and have subsequently reported significant revneue growth and operating gains.

Kimpton Santo Hotel’s Partnership With Iris Supports The Property’s Arbitration to Deliver a More Efficient, Personalised, And Memorable Stay for All Guests. Guests now have instant access to a wide range of Hotel Services and Anems Directly from their mobile devices throughout their stay. The platform offers a convenient one-stop-shop for all their needs, Including housekeeping services And Wider Information About The Hotel and Local Area, as Well as Digital Ordering from Its’ F & B Menus.

Jeremy Lander, Director of Sales and Marketing, Kimpton Santo comments: “In planning the physical architecture of the hotel we also paid close attention to the Architecture of Oour Technology Oth our staff and guests and how that count be enhanced.

“Partnering with Iris Allows Us to Provide Our Guests with an Easy-TO-Use, Intuitive Platform That Gives Them Them Instant Access to Everything from in-ROM DINING TOM DINING to Information About The Hotel and Loc Ver they choose. This not only enhances convenience but also elevates the overall luxury experience. The comprehensive, user-friendly platform is preachisely what we needed to create a more seamless, Efficient Experience for BOTH our guests and our staff to access Access Amenrities, In-ROM DINING, and Hotels.

Guests can Effortlessly Explore Hotel Services, Make Reservations at the on-Site Dining Outlets, or Arrange in-ROM DINING from the comfort of their room. They can also learn more about local attractions, including a personalized guide to exploring downtown san antonio, building on the Hotel’s Mission to Celebrate the Rich Cultiral Heritage of the Alamo City.

Hotel Staff are also able to access all hotel information and guest resources in one place. As a result, they can easily align and focus on more personalized guest interactions raather This is more personalized approach in turn enhanced the guest experience, lyalty and speed.

Graham rushin, vp sales and marketing, iris added, “The opening of kimpton santo is a hugly exciting options for the kimpton brand. The popularity of mobile ordering for both guests and staff continues apace and we look forward to continuing to deliver more revenue opportunities and supporting the hotel team in achieving their ambitions for growth both now and in the future.”

As the first kimpton property in San Antonio, Kimpton Santo Hotel Merges Modern Luxury with the Historic Charm of the Alamo City. Beyond The Elevated Hospitality and Anems that White Lodging and IHG GUESTS Look Forward To, The Kimpton Santo Hotel offers Best-in-Class Culinary Experiences For Guests and San ANTONIO OK Afood, The Study at Dean’s, and Tenfold Rooftop.

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