Stayntouch is transforming hotel management at Crestline Hotels & Resorts‘ independent properties by deploying its cutting-edge cloud-based Property Management System (PMS), designed to enhance operational efficiency, streamline guest services, and optimize revenue management. With an intuitive interface, advanced automation, and seamless integration with over 1,200 hospitality solutions, Stayntouch PMS empowers properties like The Nordic Lodge, Phoenix Park Hotel, Waldorf Towers South Beach, and The Delphi to deliver faster check-ins, personalized experiences, and improved staff productivity. This partnership reinforces Crestline’s commitment to innovation, ensuring its independent hotels remain competitive and guest-centric in today’s dynamic hospitality landscape.
Stayntouch, a global pioneer in cloud-based hotel property management systems (PMS) and guest-centric technology, has announced a strategic partnership with Crestline Hotels & Resorts, one of the largest independent hotel management companies in the U.S. This collaboration introduces Stayntouch’s Best-in-Class PMS to four of Crestline’s renowned independent properties:
- The Nordic Lodge – A charming retreat offering personalized guest experiences.
- Phoenix Park Hotel – A historic landmark in Washington D.C. known for its rich heritage.
- Waldorf Towers South Beach – A luxury beachfront property in the heart of Miami.
- The Delphi – A premier Los Angeles hotel providing boutique elegance.
This strategic rollout enhances operational efficiency, guest satisfaction, and revenue management, further reinforcing Crestline’s commitment to innovation and seamless hospitality management.
Why Crestline Hotels & Resorts Chose Stayntouch PMS
Crestline Hotels & Resorts is dedicated to fostering operational excellence, superior guest experiences, and strong investor relationships. With a diverse portfolio that includes boutique properties, luxury hotels, and urban resorts, the company sought a highly adaptable and automated PMS to support its independent hotels.
Stayntouch stood out as the ideal partner due to its:
User-Friendly Interface – Simplifies hotel operations, reducing training time for staff and accelerating check-ins to under one minute.
Advanced Automation – Decreases administrative tasks, allowing teams to focus on guest interactions and personalized service.
Comprehensive Group Functionality – Seamlessly manages room blocks, rate plans, and commission structures, streamlining sales and event bookings.
Extensive Integration Ecosystem – Provides access to over 1,200 integrations, including industry leaders like:
- Sabre SynXis (Central Reservation System)
- Elavon Payments (Secure Payment Processing)
- SiteMinder (Channel Manager)
- Toast POS (Restaurant & Bar Management)
- IDeaS Revenue Solutions (Revenue Optimization)
- Revinate (Guest Engagement & Marketing)
By leveraging Stayntouch’s intuitive and scalable PMS, Crestline’s independent hotels can optimize daily operations, maximize revenue, and enhance guest engagement.
Revolutionizing Guest-Centric Hotel Operations
In today’s fast-evolving hospitality industry, independent hotels require technology-driven solutions that balance automation with guest personalization. Stayntouch PMS equips Crestline’s properties with the tools to:
Minimize Check-In & Check-Out Times – Guests enjoy a seamless one-minute check-in experience, enhancing convenience and satisfaction.
Automate Administrative Workflows – Staff efficiency improves as manual tasks are replaced by intelligent automation.
Boost Direct Bookings & Revenue Management – Dynamic pricing strategies and real-time analytics increase profitability and occupancy rates.
Elevate Guest Engagement – Integrated CRM and marketing tools personalize communication and enhance loyalty.
Stayntouch is elevating hotel management at Crestline’s independent properties with its advanced cloud PMS, enhancing efficiency, guest experience, and revenue optimization.
A Future-Focused Approach to Hotel Management
The collaboration between Stayntouch and Crestline Hotels & Resorts signals a transformative shift in independent hotel operations. By embracing a cloud-based, mobile-first PMS, Crestline empowers its hotels to stay ahead in a competitive hospitality landscape.
As part of its long-term strategy, Stayntouch continues to expand its footprint by partnering with top-tier hotel management companies, ensuring properties of all sizes benefit from seamless, scalable, and guest-centric technology.
With more independent hotels seeking cutting-edge hospitality solutions, Stayntouch remains the go-to PMS partner for hoteliers aiming to enhance operational efficiency and elevate the guest experience.
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