Business

Hotel Instagram Marketing Strategies: It’s All About The Gram! Instagram - It doesn’t need any introduction, does it? It is among the most popular social media platforms, after Facebook. Instagram is a part of Facebook now, with both platforms integrated in terms of posting, sharing and most importantly, marketing. If you are a hotelier, you need to use Hotel Instagram Marketing to its full...

Front Office Department In Hotels: Functions and Guest Cycle The hospitality industry, like every industry, has two parts - the front office and the back office. The aim of the front office is to represent the company to the outside world, such as its clients, customers and communications. The aim of the back office is to run the operations smoothly. The front office department in hotels are important...

Automation In The Hotel Industry: All You Need To Know The hospitality industry is among the most dynamic and competitive sectors ever. For hotels to succeed, they need to be at least a step ahead of their competitors to gain a lead in the market share. Property owners, hotel professionals and staff need to update themselves with the latest trends and tools constantly. One such trend in the automation...

WhatsApp Marketing For Hotels: The Only Guide You Need!With 2 billion users, WhatsApp has emerged as a popular and powerful messaging app, for personal and business use. All, businesses, including the hospitality industry, are using this app to communicate with their audiences. WhatsApp Marketing for hotels has emerged as a major marketing channel for hoteliers. But what is the reason for the...

Hotel Revenue Management: Overview and Basic ConceptsHotel Revenue Management is crucial for any hospitality business. Without sufficient revenue, any business will not be able to cover its costs, and will not be able to gain profits. The hospitality industry is even more competitive, with low margins. Hence, hotel revenue management is an essential part of any hotel. Hotel revenue management involves...

Ancillary Services In Hotels: A Revenue-Generating Machine The Hospitality Industry is among the most competitive industries in the world. With so many hotels located in different locations, and offering so many amenities, properties have to compete with each other every day, or rather, every moment. Hotels generally offer two types of services - the main service and the ancillary services in hotels....

We recently encountered a couple guest in our hotel who does have a habit to find out some issues of hotel and request OTA to process a refund. We did gave refund twice to him to avoid online review. Please find the detail as below: We received a booking from the guest from Agoda.com, guest was a couple and the booking was for 2 nights. The first night everything was fine but the next night lady...

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis mollis et sem sed sollicitudin. Donec non odio neque. Aliquam hendrerit sollicitudin purus, quis rutrum mi accumsan nec. Quisque bibendum orci ac nibh facilisis, at malesuada orci congue. Nullam tempus sollicitudin cursus. Ut et adipiscing erat. Curabitur this is a text link libero tempus congue. Duis mattis laoreet neque, et...

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis mollis et sem sed sollicitudin. Donec non odio neque. Aliquam hendrerit sollicitudin purus, quis rutrum mi accumsan nec. Quisque bibendum orci ac nibh facilisis, at malesuada orci congue. Nullam tempus sollicitudin cursus. Ut et adipiscing erat. Curabitur this is a text link libero tempus congue. Duis mattis laoreet neque, et...

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis mollis et sem sed sollicitudin. Donec non odio neque. Aliquam hendrerit sollicitudin purus, quis rutrum mi accumsan nec. Quisque bibendum orci ac nibh facilisis, at malesuada orci congue. Nullam tempus sollicitudin cursus. Ut et adipiscing erat. Curabitur this is a text link libero tempus congue. Duis mattis laoreet neque, et...