abCoffee opens its 50th outlet in two years and announces the opening of four more abCoffee, the tech-enabled grab-and-go coffee chain, has reached a significant milestone with the opening of its 50th store within a span of just two years. Based in Mumbai, the innovative coffee company today announced the inauguration of four new outlets, surpassing the coveted 50-store mark.”Our journey from our inaugural outlet in Versova-Andheri West in June 2022 to now 50 locations has been remarkable. With a strong focus on customer satisfaction, love for our guests, and robust technology-enabled backend operations, we are well poised to achieve our target of 150 outlets by March 2025, bringing our exceptional coffee experience to even more people across India,” said Narsaya Gajji, VP Operations of abCoffee.The brand’s grab-and-go format, coupled with specialty coffee offerings and advanced backend operations, has facilitated the serving of over 500,000 coffees in a remarkably short timeframe. Committed to quality, abCoffee sources 100 percent specialty coffee beans from India’s premier coffee plantations, resulting in an impressive customer loyalty rate of 61 percent and leading NPS rating in its category.With the launch of new outlets and a commitment to enhancing the coffee experience, abCoffee continues to set new benchmarks in the Indian coffee industry. Their journey, characterised by rapid expansion and a steadfast dedication to making specialty coffee accessible through technology, is poised for even greater milestones ahead.
Published On Jul 18, 2024 at 09:00 PM IST
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